Novuna salary sacrifice: an employer's guide
How to assess, operate, and improve a Novuna car salary sacrifice programme, including documents, governance, provider selection, and additional manufacturer support.
Last reviewed: 28 August 2026
Independent employer-side guide. Fagan & Company is not affiliated with Novuna Vehicle Solutions. Public proposition details can change; verify them against the current proposal and signed documents.
What is Novuna salary sacrifice?
Novuna Vehicle Solutions describes a tailored, fully managed electric car salary sacrifice scheme and highlights more than 15 years of scheme experience. Its public proposition includes a complete motoring package, a home charge point, employee tools, and support.
Employers should verify what is standard, optional, conditional, or separately priced. The most useful comparison is the complete employer and employee outcome, not the apparent breadth of a headline package.
Provider source reviewed: Novuna Vehicle Solutions's official UK information. This source confirms the public proposition only; the employer's proposal and contracts govern the live arrangement.
What Novuna's public proposition tells employers
These points help frame a review. They are not a ranking, endorsement, or substitute for current contractual evidence.
Tailored scheme design
Novuna positions the scheme as designed around employer cost, risk, driver appeal, and sustainability objectives.
Complete motoring package
Public material refers to a package including servicing, repairs, insurance, breakdown cover, and vehicle tax; current schedules control the detail.
Charging and employee support
Novuna highlights a home charge point, an electric vehicle hub, online tools, and driver support as parts of the proposition.
If your employer already uses Novuna
An independent review can improve an established programme without disrupting the provider relationship.
Reconcile the complete package
Check which services are included in every quotation, which have limits, and which generate additional employee or employer cost.
Review charging delivery
Test eligibility, property constraints, installation exceptions, grant treatment, delays, and the route for employees who cannot charge at home.
Measure adoption and outcomes
Use cohort-level take-up, order, cancellation, service, and sustainability data to improve the programme after launch.
Where independent employer-side support adds value
The provider supplies and administers the agreed proposition. The employer still needs to decide what good looks like, protect employment and payroll controls, reconcile the commercial model, and hold all parties to the intended outcome.
- Audit the signed programme, employee journey, payroll operation, risk allocation, and live service against the employer's objectives.
- Review quotations and supplier terms on a complete, like-for-like basis, including funding, maintenance, insurance, tax, protection, and employer savings.
- Improve employee activation through targeted communications, vehicle education, workplace events, test drives, and analysis of eligible but inactive employees.
- Define management information, service reviews, complaint escalation, change control, and measurable improvement actions.
See our employee car benefit programme audit for the wider review framework.
If Novuna is being shortlisted
Start with the employer's workforce, policies, payroll, risk appetite, vehicle strategy, and service requirements. A provider comparison should then test consistent evidence, pricing assumptions, and scenarios across every bidder.
Fagan & Company can help define requirements, prepare or review tender documents, manage clarifications, normalise responses, assess standard paperwork, support negotiation, and turn the selected proposition into an implementable operating model. Formal legal, tax, and regulated insurance advice remains with the employer's appointed specialists.
Questions to put to Novuna
Require written, employer-specific answers and worked examples where the outcome depends on an employee event or exception.
1. What is included in the standard motoring package and what varies by employer or employee?
Record the response, evidence, owner, any exception, and the contractual document in which the commitment will sit.
2. What happens when a standard home charger installation is not possible?
Record the response, evidence, owner, any exception, and the contractual document in which the commitment will sit.
3. How are leavers and other life events priced, protected, and administered?
Record the response, evidence, owner, any exception, and the contractual document in which the commitment will sit.
4. What evidence supports the proposed take-up and sustainability outcomes for this workforce?
Record the response, evidence, owner, any exception, and the contractual document in which the commitment will sit.
Documents and commercial terms to review
Salary sacrifice is not governed by one document. Contract, employment, payroll, tax, insurance, leasing, and operational terms must work together without gaps or contradictory promises.
Core employer pack
- employer master agreement and all commercial schedules
- employee salary sacrifice arrangement or contract change letter
- scheme policy, eligibility rules, and minimum-pay controls
- vehicle lease, maintenance, insurance, and early termination terms
- payroll files, tax reporting, data protection, and management information specifications
- implementation plan, service levels, complaints process, change control, and exit arrangements
Provider-specific evidence
- Complete motoring-package schedule and exclusions
- Home charging eligibility, installation, exception, and cancellation terms
- Employee support, management information, and sustainability reporting specification
Adding manufacturer terms to a Novuna programme
The leasing provider's standard portal terms are not always the complete support available to a named employer. A vehicle manufacturer may be willing to approve additional end-user terms or resources for an employer programme, subject to its fleet policy and the purchasing, funding, retailer, and delivery route.
We can approach manufacturers, establish employer attribution, and seek written confirmation that the nominated leasing company and supply route qualify. The review should establish whether support is additional to retailer discount, which parts of the vehicle price and factory options it covers, how it appears in the rental, how orders are reported, and whether home delivery requires repeated approval.
Commercial terms are only one part of activation. Manufacturers may also support workplace events, display vehicles, test drives, product experts, employee communications, and model-specific education. These resources should be coordinated with Novuna, not run as a disconnected campaign.
Learn more about our manufacturer and employer-channel advisory.
Novuna salary sacrifice FAQs
Answers for employers reviewing a live scheme or considering the provider.
Review or improve your Novuna programme
Tell us whether Novuna is live, shortlisted, or part of a wider tender. We will identify the evidence, decisions, and practical next step.